Best Price Guarantee: Campervan, Motorhome & 4WD Camper Hire in Australia & New Zealand

Terms & Conditions

Credit Card Fees
All card transactions will be charged the following transaction fee: 0.75% + 30 cents. The transaction/credit card fee we charge is non-refundable on cancellation.

Campervan Hire Rewards
You will receive a $300 experience pass for campervan bookings. A minimum spend applies to these passes. They are valid for 3 months from your booking date.


No cashback codes or any other promotional codes earned on a tour or experience booking or displayed and used for promotional material on tours or experiences, are valid on campervan or motorhome bookings, nor will you earn cashback for booking a campervan or motorhome.

Cancellation Terms

All cancellations will incur a $50 admin fee from Travello.


Tour Operator Cancellation Terms:

Apollo, Cheapa & Hippie

β€’ If cancelled 61+ days prior to pick-up - No fee (booking deposit refundable)
β€’ If cancelled 60 to 22 days prior to pick-up - 10% of Total Rental
β€’ If cancelled 21 to 7 days prior to pick-up - 20% of Total Rental
β€’ If cancelled less 6 days or less prior to pick-up - 50% of Total Rental

β€’ If cancelled on the day of pick-up or no show - 100% of Total Rental)
β€’ There is no refund for late pick-up or early return of an RV


Maui, Britz & Mighty
β€’ If cancelled up to 61 days prior to pick up: No Fee 
β€’ If cancelled from 60 to 22 days prior to pick up: 10% of Gross Rental 
β€’ If cancelled from 21 to 7 days prior to pick up: 20% of Gross Rental 
β€’ If cancelled 6 to 1 days prior to pick up: 50% of Gross Rental 
β€’ If cancelled on day of pick up or No Show: 100% of Gross Rental 
β€’ If Vehicle is returned early: No refund available 


Let’s Go Motorhomes
β€’ Cancellation more than 60 days prior to pick up: No fee applicable
β€’ Cancellation from 60 to 30 days prior to pick up: AUD $100 fee will apply
β€’ Cancellation from 29 to 14 days prior to pick up: AUD $350 fee will apply
β€’ Cancellation from 13 to 1 days prior to pick up: AUD $500 fee or 50% of the Total Rental (whichever is greater) will apply
β€’ Cancellation on the day of pick up or a No Show: 100% of the Total Rental will apply

Cruisin Motorhomes & Go Cheap Campervans
β€’ If cancelled up to 29+ days prior to pickup. No Fee
β€’ If cancelled 28 to 7 days prior to pick up 25% of total rental
β€’ If cancelled 6 to 1 days prior to pickup – 50% of total rental
β€’ If cancelled on the day of pickup or β€˜No Show’ – 100% of total rental

Spaceships Rentals
β€’ 20% cancellation fee of total rental if cancelled 7+ days prior to the day of pick up

β€’ 50% cancellation fee of total rental if cancelled 1-6 days prior to the day of pick up
β€’ 100% cancellation fee if cancelled within 24 hours of pick up

Camperman Australia
β€’ If cancelled 30 days or more prior to the pick-up date: a fee of $200 (Deposits up to $200 are non-refundable).
β€’ If cancelled within 7-29 days of the pick-up date: 50% of the full Rental Charges.
β€’ If cancelled 1-6 days prior to the pick-up date: 75% of the full Rental Charges.
β€’ If cancelled on the day of pick-up or if you fail to notify us of your intended cancellation prior to the Start of the Rental and fail to pick up the Campervan: no refund is payable, and the full Rental Charges will be charged.

Awesome Campers
β€’ A fee of $250 paid is non-refundable, the following charges also apply:
β€’ If Cancelled 14 to 0 day prior to pick up or no show: 100% of Total Rental
β€’ If vehicle is returned early for any reason whatsoever: No refund available.

Autosleepers
Cancellation fees apply if rental is cancelled:
β€’ Over 30 days prior to pick up date: $200.00 (Deposits of up to $200 are non-refundable)
β€’ Within 7-29 days prior to pick up date: 50% of the full rental charges.
β€’ Within 1-6 days prior to pick up date: 75% of the full rental charges.
β€’ If cancelled on the day of pick-up or no-show: 100 % of the full rental charges.

Travellers Autobarn

β€’ Until 14 days before pick-up, no cancellation fee applies:
β€’ $200 – within 14 days of pick-up
β€’ 50% – within 7 days of pick-up
β€’ 100% – same day or no show cancellation

Jucy & Star RV
β€’ If the booking is cancelled 22 days (or more) before the pickup date, then you will receive a full refund of the deposit, or any amount paid (not including any credit card administration fee).
β€’ If the booking is cancelled between 1 – 21 days before the pickup date, 20% of the booking value is chargeable as a cancellation fee and the remainder of hire fees (if paid) will be refunded less any credit card fees.
β€’ If the booking is cancelled within 24 hours of departure or the hirer does not collect the vehicle from the JUCY branch, then 100% of the booking value is chargeable.
β€’ If you change the pick-up date within the cancellation time frames in (i) and (ii) above and then you cancel the amended booking; original cancellation fee will apply.

Campervan Village
β€’ If cancelled up to 61 days prior to pick up: the reservation will be cancelled free of charge, no fee applies from Campervan Village.
β€’ If cancelled from 60 to 22 days prior to pick up: a 10% fee applies with a minimum fee of $150.
β€’ If cancelled from 21 to 7 days prior to pick up: a 20% fee applies with a minimum fee of $250. β€’ If cancelled 6 to 1 days prior to pick up: a 50% feeapplies with a minimum fee of $400.
β€’ If cancelled on day of pick up or No Show: 100% fee applies, no refund. The customer may be able to move the pick up date, an admin fee of $150 applies to do so.
β€’ Please note we do not offer a refund or credit if a Vehicle is picked up late or returned early.
β€’ The Cancellation fee period is based on Australian Eastern Standard time